Refund policy
Refund Policy
At Wisecrack, we take pride in providing high-quality pistachios and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day refund policy under the following conditions:
Eligibility for a Refund
- Refund requests must be made within 30 days of the purchase date.
- Proof of purchase (order confirmation or receipt) is required.
- The product must be in its original packaging and unopened.
- Refunds are not available for perishable items that have been opened due to food safety regulations.
How to Request a Refund
To initiate a refund, please contact our customer support team at info@wisecrackpistachios.com with your order details and reason for the refund request. Our team will review your request and provide further instructions.
Refund Processing
- Approved refunds will be issued to the original payment method within 5-10 business days after processing.
- Shipping costs are non-refundable unless the return is due to an error on our part.
- If applicable, customers are responsible for return shipping costs.
We appreciate your business and strive to ensure a great shopping experience. If you have any questions or concerns, feel free to reach out to our support team.
Wisecrack